Frequently asked questions

How can we check availability?


To check availability simply use the contact page or send an email with the details to info@mintvideos.ie




Can we have some input into the video?


Absolutely, whatever it may be. We always welcome ideas and suggestions from couples regarding the making of their wedding films. During our conversations before the big day you can suggest any ideas and any particular music you would like included.




How long will it take until the film is complete?


Your videos will be completed in 8-10 weeks as standard. If you have selected the "Ready in one" add-on your videos will be ready in just one week.




What equipment do you use?


We only film in high definition and we include hardware in our cameras that stabilise the movement of our cameras so you always get a smooth video without any shake. We have an array of microphones that are placed in various places including on person microphones for important stuff, like the priest or officiator. We have drone equipment for some special footage of outdoor locations but do not use this over people.




Can you hold a date for us?


A wedding date cannot be considered booked until a deposit is received and acknowledged.




How do we pay?


The deposit can be paid via bank transfer or through the payment portal on the website. The balance can be paid on or before the wedding day by cash or bank transfer.




Where are you located and do you travel?


We are based in Galway and work all over Ireland. For some locations that are really far from Galway we will include a location fee but this will be included in the intital quote.




Will you film the wedding preparations?


Yes we always film one hour of the preparations of the Bride as standard. Additional time can be added as an extra and Groom preparations can be requested.




Can you explain the different types of videos?


The standard Full Day Video is approx 1 - 2 Hours in length consisting of a chronological video of the entire day with the full ceremony and speeches included. The Hightlight Video is the approx 3-5 minutes in length and is perfect for sharing between friends and online. The Teaser video is 1 minute in length and is suitable for sharing on social media.




Is the deposit refundable?


Since Covid-19 we have returned deposits to couples who have had to change their weddings dates to one we are already booked for. It has made us consider the deposit completely and we have now decided to make the deposit completely refundable up to 30 days before the wedding. At any point for any reason if you want to cancel the booking or if you want to change the date and we are not available, as long as it's 30 days before the wedding date, your deposit is fully refunded.





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